• Finance And Business 31.05.2018 Comments Off on Managing Difficult Conversations Practical Guide PDF De9045d45

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    Managing Difficult Conversations: A Practical Guide PDF




    by Sorin Dumitrascu : Managing Difficult Conversations: A Practical Guide

    ISBN : #1520548184 | Date : 2017-02-07

    Description :

    PDF-cd876 | Preparing for difficult conversations is an important part of effective communication in the workplace. A difficult conversation is one where emotions are involved, there’s an element of risk, and the exchange has the potential for confrontation. When you’re preparing for a difficult conversation, don’t avoid the situation. Make sure your goal for the conversation is clear, realistic, and relevan… Managing Difficult Conversations: A Practical Guide


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    [Pub.01KlF] Managing Difficult Conversations: A Practical Guide PDF | by Sorin Dumitrascu


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  • Finance And Business 31.05.2018 Comments Off on Whats Your Business Corporate Processes PDF 4f38ee62a

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    What’s Your Business?: Corporate Design Strategy Concepts and Processes PDF




    by Claire T. Tomlins : What’s Your Business?: Corporate Design Strategy Concepts and Processes

    ISBN : #1472417461 | Date : 2014-10-28

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    PDF-920ae | What’s Your Business? offers a comprehensive pathway through the subject of corporate design clarifying the relationship between corporate design and corporate strategy and the terms identity, brand, image, communication and reputation. The book explores the impact of developing digital technology on brand creation and positioning in a marketplace, through symbolic and coherent design. A local … What’s Your Business?: Corporate Design Strategy Concepts and Processes


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    [Pub.57Ujx] What’s Your Business?: Corporate Design Strategy Concepts and Processes PDF | by Claire T. Tomlins


    What’s Your Business?: Corporate Design Strategy Concepts and Processes by by Claire T. Tomlins

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  • Finance And Business 30.05.2018 Comments Off on Profit Kindness Influence Establish Relationships PDF 2210cf15c

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    The Profit of Kindness: How to Influence Others, Establish Trust, and Build Lasting Business Relationships PDF




    by Jill Lublin : The Profit of Kindness: How to Influence Others, Establish Trust, and Build Lasting Business Relationships

    ISBN : #163265072X | Date : 2017-01-23

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    PDF-41407 | When kindness becomes your primary goal, everything changes: how you look at life, what you get from it, and how others interact with and relate to you.The Profit of Kindness will help you master the art of building trusting, long-lasting relationships through open, nonadversarial interchanges that result in mutually beneficial outcomes. A basic adjustment in attitude and approach can substantiall… The Profit of Kindness: How to Influence Others, Establish Trust, and Build Lasting Business Relationships


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    [Pub.73Idi] The Profit of Kindness: How to Influence Others, Establish Trust, and Build Lasting Business Relationships PDF | by Jill Lublin


    The Profit of Kindness: How to Influence Others, Establish Trust, and Build Lasting Business Relationships by by Jill Lublin

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  • Finance And Business 30.05.2018 Comments Off on Body Language Business Decoding Signals PDF 1f6966687

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    Body Language in Business: Decoding the Signals PDF




    by A. Furnham : Body Language in Business: Decoding the Signals

    ISBN : #1349317195 | Date : 2016-01-28

    Description :

    PDF-95cb3 | This innovative new work clarifies the misconceptions aroundbody language while providing a scientific approach to understanding non-verbal communicationat work. The authors explain why it is so important to understand body language in business, combining hard research evidence with unambiguous tips and practical applications…. Body Language in Business: Decoding the Signals


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    [Pub.54qkI] Body Language in Business: Decoding the Signals PDF | by A. Furnham


    Body Language in Business: Decoding the Signals by by A. Furnham

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  • Finance And Business 29.05.2018 Comments Off on Customer Service Skills Success Robert PDF 2aa509450

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    Customer Service Skills for Success PDF




    by Robert W. Lucas : Customer Service Skills for Success

    ISBN : #0073545465 | Date : 2014-02-03

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    PDF-a6bec | Recipient of the 2017 Textbook & Academic Authors Association’s Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas is the top-selling customer service textbook in the United States.Customer Service Skills for Success 6e addresses real-world customer service issues and provides a variety of updated resources, activities, examples and tips from the author and active pr… Customer Service Skills for Success


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  • Finance And Business 28.05.2018 Comments Off on Customer Service Internet Relationships Competitive PDF 6ba155729

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    Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition PDF




    by Jim Sterne : Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition

    ISBN : #0471382582 | Date : 2000-05-08

    Description :

    PDF-7b961 | A comprehensive guide to taking full advantage of the Internet for customer care A dynamic customer service Web site can dramatically increase customer loyalty and provide a competitive edge that all companies strive to achieve. But in order to run a successful site, you must know the latest technologies and understand how to integrate them into your business strategy. Written by internationally r… Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition


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    Customer Service on the Internet: Building Relationships, Increasing Loyalty, and Staying Competitive, 2nd Edition by by Jim Sterne

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  • Finance And Business 27.05.2018 Comments Off on Business Strategies Competitiveness Times Crisis PDF Fecbea427

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    Business Strategies and Competitiveness in Times of Crisis: A Survey on Italian SMEs PDF




    by Laura Gavinelli : Business Strategies and Competitiveness in Times of Crisis: A Survey on Italian SMEs

    ISBN : #1137578092 | Date : 2016-11-15

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    PDF-6f908 | This book focuses on the relationship between business strategy and competition among Italian SMEs in the aftermath of the economic crisis. First examining business strategy and competitive advantage in a broader sense, Business Strategies and Competitiveness in Times of Crisis goes on to analyse the strategic behaviour of SMEs and the key factors that allow them to overcome the challenges they fa… Business Strategies and Competitiveness in Times of Crisis: A Survey on Italian SMEs


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    Business Strategies and Competitiveness in Times of Crisis: A Survey on Italian SMEs by by Laura Gavinelli

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  • Finance And Business 26.05.2018 Comments Off on Managing Commerce Business Second Cpg Other PDF Bf836cad8

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    Managing Your E-Commerce Business, Second Edition (Cpg-Other) PDF




    by Brenda Kienan : Managing Your E-Commerce Business, Second Edition (Cpg-Other)

    ISBN : #0735612757 | Date : 2001-05-04

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    PDF-cacc3 | Intended as a business guide rather than a technical reference, this book offers advice on starting and operating a small business on the internet, using Microsoft technology. It covers matters such as the planning of a site, the uses of a database and transaction-processing system, the hiring of a Web developer, on-line brand-building strategies, trademark protection, budgeting, and customer serv… Managing Your E-Commerce Business, Second Edition (Cpg-Other)


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    [Pub.06zGS] Managing Your E-Commerce Business, Second Edition (Cpg-Other) PDF | by Brenda Kienan


    Managing Your E-Commerce Business, Second Edition (Cpg-Other) by by Brenda Kienan

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  • Finance And Business 26.05.2018 Comments Off on Managing Cultures Intelligence Christopher Mosakowski PDF 858758860

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    HBR’s 10 Must Reads on Managing Across Cultures (with featured article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski) PDF




    by Harvard Business Review : HBR’s 10 Must Reads on Managing Across Cultures (with featured article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski)

    ISBN : #1633694615 | Date : 2016-05-03

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    PDF-e6830 | Put an end to miscommunication and inefficiency―and tap into the strengths of your diverse team.If you read nothing else on managing across cultures, read these 10 articles. We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you manage culturally diverse employees, whether they’re dispersed around the world or you’re working with … HBR’s 10 Must Reads on Managing Across Cultures (with featured article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski)


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    [Pub.27bDs] HBR’s 10 Must Reads on Managing Across Cultures (with featured article “Cultural Intelligence” by P. Christopher Earley and Elaine Mosakowski) PDF | by Harvard Business Review


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  • Finance And Business 25.05.2018 Comments Off on Brilliant Pitch Perfect Pitch Prentice PDF 9c1cab438

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    Brilliant Pitch: What to know, do and say to make the perfect pitch (Brilliant (Prentice Hall)) PDF




    by Shaun Varga : Brilliant Pitch: What to know, do and say to make the perfect pitch (Brilliant (Prentice Hall))

    ISBN : #0273725114 | Date : 2009-12-17

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    PDF-b3c3b | In business, there is a moment when everyone has to make a pitch; it might be your own personal OK Corral, when the consequences of failure are too painful to even contemplate, but it will always be an occasion where the outcome really matters. Brilliant Pitch will equip people to tackle pitch situations (however tough), improve their own skills and, importantly, leave them enthused about the i… Brilliant Pitch: What to know, do and say to make the perfect pitch (Brilliant (Prentice Hall))


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    Brilliant Pitch: What to know, do and say to make the perfect pitch (Brilliant (Prentice Hall)) by by Shaun Varga

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